What do you think is more important: providing excellent customer service to one client to increase their satisfaction or serving as many clients as possible in minimum time, even if you sacrifice quality of service?
How to answer this question
This is a difficult question to answer, as it depends on the context of the situation. If the goal is to increase customer satisfaction, then providing excellent customer service to one client is the optimal approach.
However, if the goal is to serve as many clients as possible in the shortest amount of time, sacrificing quality of service may be necessary. Ultimately, it all depends on what the goal of the organization is.
Question category
Seasonal
Ideal response duration
40 seconds